# My brand new Pironman 5 Case comes with broken NVME pip adapter, help! **URL:** \ **Category:** General\ **Created:** [March 12, 2025, 10:34pm UTC](https://forum.sunfounder.com/t/my-brand-new-pironman-5-case-comes-with-broken-nvme-pip-adapter-help/2828 "2025-03-12T22:34:45Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![JBLi](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.sunfounder.com/jbli/32/1484_2.png) [@JBLi](https://forum.sunfounder.com/u/JBLi)\ **Post date:** [March 12, 2025, 10:34pm UTC](https://forum.sunfounder.com/t/my-brand-new-pironman-5-case-comes-with-broken-nvme-pip-adapter-help/2828/1 "2025-03-12T22:34:45Z")
Hi all, The nvme pip adapter that comes with my Pironman 5 case kit, has the cable lock clip (black color part) missing. I could not secure the cable. Any idea how I can secure the cable or if SunFounder would send me an nvvme pip replacement part immediately? Thanks for any suggestions! JB ---
**Author:** ![Weirdyguy](https://avatars.discourse-cdn.com/v4/letter/w/d78d45/32.png) [@Weirdyguy](https://forum.sunfounder.com/u/Weirdyguy)\ **Post date:** [March 13, 2025, 2:22am UTC](https://forum.sunfounder.com/t/my-brand-new-pironman-5-case-comes-with-broken-nvme-pip-adapter-help/2828/2 "2025-03-13T02:22:41Z")
You just need to contact the customer service at [service@sunfounder.com](mailto:service@sunfounder.com) to get replacement part. ---
**Author:** ![JBLi](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.sunfounder.com/jbli/32/1484_2.png) [@JBLi](https://forum.sunfounder.com/u/JBLi)\ **Post date:** [March 13, 2025, 3:04am UTC](https://forum.sunfounder.com/t/my-brand-new-pironman-5-case-comes-with-broken-nvme-pip-adapter-help/2828/3 "2025-03-13T03:04:57Z")
Thanks for the suggestion! Awaiting their response now. I have heard they are very good at supporting their customers. JB