# Pidog has no sound or video **URL:** \ **Category:** General\ **Created:** [May 27, 2024, 6:49am UTC](https://forum.sunfounder.com/t/pidog-has-no-sound-or-video/1147 "2024-05-27T06:49:07Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Jose](https://avatars.discourse-cdn.com/v4/letter/j/e274bd/32.png) [@Jose](https://forum.sunfounder.com/u/Jose)\ **Post date:** [May 27, 2024, 6:49am UTC](https://forum.sunfounder.com/t/pidog-has-no-sound-or-video/1147/1 "2024-05-27T06:49:07Z")
I have completed the robot pidog. Downloaded all modules and codes but i have no barking sound from the robot when a code id delivered? I checked all wirings and they seem to be fine. Also i can not connect to the app manually or scan. Says communication error. No video is display as well when a code is sent. ---
**Author:** ![SunFounder\_Moderator](https://avatars.discourse-cdn.com/v4/letter/s/34f0e0/32.png) [@SunFounder\_Moderator](https://forum.sunfounder.com/u/SunFounder_Moderator)\ **Post date:** [May 27, 2024, 9:59am UTC](https://forum.sunfounder.com/t/pidog-has-no-sound-or-video/1147/2 "2024-05-27T09:59:34Z")
1.Suggest you reinstall i2samp.sh: cd ~/pidog sudo bash i2samp.sh After the installation is successful, restart the Raspberry Pi, and then run the sound example to see the result. 2.If you still can’t get any sound, please execute the command sudo killall pulseaudio, then run the example again to see if the sound can be played normally. 3.About running the video example, but the camera view is not displayed? Please check if the camera wiring is correct. Please verify according to the pictures we provided. ![IMG_20230213_162428_edit_252218622802660](https://canada1.discourse-cdn.com/flex029/uploads/sunfounder/original/1X/53f4037d939d906cda14538123215c8401796947.jpeg) ![IMG_20230213_162510_edit_252207856917245](https://canada1.discourse-cdn.com/flex029/uploads/sunfounder/original/1X/ba80c19c714d3a50327fc174e40f2c41f6c2ebe2.jpeg) ![IMG_20230213_162530_edit_252195039823497](https://canada1.discourse-cdn.com/flex029/uploads/sunfounder/original/1X/5a949acad8201429dba9a471615500e7388c1ba4.jpeg) ![4](https://canada1.discourse-cdn.com/flex029/uploads/sunfounder/original/1X/7467ad8df063f60fca095831587c0aead700bae0.jpeg) ---
**Author:** ![Jose](https://avatars.discourse-cdn.com/v4/letter/j/e274bd/32.png) [@Jose](https://forum.sunfounder.com/u/Jose)\ **Post date:** [May 27, 2024, 10:15pm UTC](https://forum.sunfounder.com/t/pidog-has-no-sound-or-video/1147/3 "2024-05-27T22:15:46Z")
Hello i just checked all the wiring for the audio, tried to reinstalled several times the cd ~/pidog sudo bash i2samp.sh. and restarted my pi. I ran a speak example and no sound was still made? You suggested this if i didnt work" f you still can’t get any sound, please execute the command sudo killall pulseaudio”. How do you plug this in as a command it just tells me that it is not a path/ source? I dont know what else to try? I did get my video source to work. Could it be that the speaker is defected? I included a picture of how far i got with the audio but still no sound after? ![IMG_20240527_153347126_HDR~2](https://canada1.discourse-cdn.com/flex029/uploads/sunfounder/original/1X/13fc183d6e24c6aa52ddd1cdd0aa4e386f128da5.jpeg) ---
**Author:** ![SunFounder\_Moderator](https://avatars.discourse-cdn.com/v4/letter/s/34f0e0/32.png) [@SunFounder\_Moderator](https://forum.sunfounder.com/u/SunFounder_Moderator)\ **Post date:** [May 28, 2024, 8:27am UTC](https://forum.sunfounder.com/t/pidog-has-no-sound-or-video/1147/4 "2024-05-28T08:27:51Z")
The image you provided indicates that the installation of the i2samp.sh script was successful. After rebooting your Raspberry Pi, please try running the sound example again to check if the audio is working properly. Alternatively, you can verify the speaker functionality by installing mplayer: sudo apt install mplayer Run the audio example: cd ~/pidog/sounds sudo mplayer woohoo.mp3 If the speakers still do not work, we will send you a replacement robot hat. Reminder: Make sure the robot hat is powered by the battery. ---
**Author:** ![Jose](https://avatars.discourse-cdn.com/v4/letter/j/e274bd/32.png) [@Jose](https://forum.sunfounder.com/u/Jose)\ **Post date:** [May 28, 2024, 1:43pm UTC](https://forum.sunfounder.com/t/pidog-has-no-sound-or-video/1147/5 "2024-05-28T13:43:12Z")
I will try that. Seems like everything else on the robot works except for the audio. I will let you know how it goes. ![IMG_20240527_165312324_HDR](https://canada1.discourse-cdn.com/flex029/uploads/sunfounder/original/1X/7a24ab89b22470d9ad8d9f194829d38416666357.jpeg) ---
**Author:** ![SunFounder\_Moderator](https://avatars.discourse-cdn.com/v4/letter/s/34f0e0/32.png) [@SunFounder\_Moderator](https://forum.sunfounder.com/u/SunFounder_Moderator)\ **Post date:** [May 29, 2024, 7:19am UTC](https://forum.sunfounder.com/t/pidog-has-no-sound-or-video/1147/6 "2024-05-29T07:19:05Z")
Please first test our solution to verify: Install mplayer: sudo apt install mplayer After the successful installation, run the audio example: cd ~/pidog/sounds sudo mplayer woohoo.mp3 Check if the speakers are working. If it still doesn’t work, we will send you a new robot hat. Tip: Remember to connect the battery to power the robot hat. Also, please provide us with a picture of your robot hat so we can take a look ---
**Author:** ![Jose](https://avatars.discourse-cdn.com/v4/letter/j/e274bd/32.png) [@Jose](https://forum.sunfounder.com/u/Jose)\ **Post date:** [May 30, 2024, 7:13pm UTC](https://forum.sunfounder.com/t/pidog-has-no-sound-or-video/1147/7 "2024-05-30T19:13:09Z")
I will take a picture of it when i get home. I will try and install the mplayer ---
**Author:** ![Jose](https://avatars.discourse-cdn.com/v4/letter/j/e274bd/32.png) [@Jose](https://forum.sunfounder.com/u/Jose)\ **Post date:** [May 31, 2024, 4:34pm UTC](https://forum.sunfounder.com/t/pidog-has-no-sound-or-video/1147/8 "2024-05-31T16:34:44Z")
I took a picture of the top hat ![IMG_20240531_113112960_HDR](https://canada1.discourse-cdn.com/flex029/uploads/sunfounder/original/1X/0c2e97d77786a0d5d0a5c7750852dac7ed60f7ca.jpeg) ![IMG_20240531_113100836_HDR](https://canada1.discourse-cdn.com/flex029/uploads/sunfounder/original/1X/0671e1299b8bbf4388339c7f0a865eab6b531e73.jpeg) ![IMG_20240531_113042073](https://canada1.discourse-cdn.com/flex029/uploads/sunfounder/original/1X/eb80356f591c9913c29b5af4ad586fae5964c5aa.jpeg) ---
**Author:** ![Jose](https://avatars.discourse-cdn.com/v4/letter/j/e274bd/32.png) [@Jose](https://forum.sunfounder.com/u/Jose)\ **Post date:** [June 1, 2024, 2:08am UTC](https://forum.sunfounder.com/t/pidog-has-no-sound-or-video/1147/9 "2024-06-01T02:08:55Z")
I tried the solution you gave me and still does not work! There is still no sounds coming from the speaker? I installed the player and gives me a file not found ![IMG_20240531_210237919_HDR](https://canada1.discourse-cdn.com/flex029/uploads/sunfounder/original/1X/0a3b3b2025a69e3b303d6e6026ce8f8ba461d65d.jpeg) ![IMG_20240531_210004430_HDR](https://canada1.discourse-cdn.com/flex029/uploads/sunfounder/original/1X/b281a23735486b64caf99b1185d94992dcf464e1.jpeg) ![IMG_20240531_205833836](https://canada1.discourse-cdn.com/flex029/uploads/sunfounder/original/1X/6ce4cbbd728488b1a8697747592c74937e8f498d.jpeg) ---
**Author:** ![Jose](https://avatars.discourse-cdn.com/v4/letter/j/e274bd/32.png) [@Jose](https://forum.sunfounder.com/u/Jose)\ **Post date:** [June 1, 2024, 7:39pm UTC](https://forum.sunfounder.com/t/pidog-has-no-sound-or-video/1147/10 "2024-06-01T19:39:05Z")
Hello i posted some more pics and tried your solution but i am still not getting any sound? ---
**Author:** ![SunFounder\_Moderator](https://avatars.discourse-cdn.com/v4/letter/s/34f0e0/32.png) [@SunFounder\_Moderator](https://forum.sunfounder.com/u/SunFounder_Moderator)\ **Post date:** [June 3, 2024, 8:22am UTC](https://forum.sunfounder.com/t/pidog-has-no-sound-or-video/1147/11 "2024-06-03T08:22:18Z")
After successful installation, please enter the correct instructions to run. Please run: cd ~/pidog/sounds to switch to the sounds path, then run: sudo mplayer woohoo.mp3 If it still cannot hear sound, we will send you a robot hat. ---
**Author:** ![Jose](https://avatars.discourse-cdn.com/v4/letter/j/e274bd/32.png) [@Jose](https://forum.sunfounder.com/u/Jose)\ **Post date:** [June 4, 2024, 4:44am UTC](https://forum.sunfounder.com/t/pidog-has-no-sound-or-video/1147/12 "2024-06-04T04:44:16Z")
I already tried this solution and there is still no sound from the pidog/speaker. I sent pictures above as requested. The mplayer installs but there is still no sound coming from examples. Could you help me, i have tried all i can? ---
**Author:** ![SunFounder\_Moderator](https://avatars.discourse-cdn.com/v4/letter/s/34f0e0/32.png) [@SunFounder\_Moderator](https://forum.sunfounder.com/u/SunFounder_Moderator)\ **Post date:** [June 4, 2024, 9:08am UTC](https://forum.sunfounder.com/t/pidog-has-no-sound-or-video/1147/13 "2024-06-04T09:08:43Z")
We will send you a robot hat.Please contact us at [service@sunfounder.com](mailto:service@sunfounder.com) ---
**Author:** ![Jose](https://avatars.discourse-cdn.com/v4/letter/j/e274bd/32.png) [@Jose](https://forum.sunfounder.com/u/Jose)\ **Post date:** [June 4, 2024, 3:28pm UTC](https://forum.sunfounder.com/t/pidog-has-no-sound-or-video/1147/14 "2024-06-04T15:28:46Z")
Ok i reached out to you. Thank you ---
**Author:** ![Jose](https://avatars.discourse-cdn.com/v4/letter/j/e274bd/32.png) [@Jose](https://forum.sunfounder.com/u/Jose)\ **Post date:** [June 5, 2024, 10:08pm UTC](https://forum.sunfounder.com/t/pidog-has-no-sound-or-video/1147/15 "2024-06-05T22:08:00Z")
Thank you…when i receive the new robot hat will i need to re download all pidog software? ---
**Author:** ![SunFounder\_Moderator](https://avatars.discourse-cdn.com/v4/letter/s/34f0e0/32.png) [@SunFounder\_Moderator](https://forum.sunfounder.com/u/SunFounder_Moderator)\ **Post date:** [June 6, 2024, 2:14am UTC](https://forum.sunfounder.com/t/pidog-has-no-sound-or-video/1147/16 "2024-06-06T02:14:35Z")
Suggest you reinstall all the library code, and then try running the example code again. ---
**Author:** ![Jose](https://avatars.discourse-cdn.com/v4/letter/j/e274bd/32.png) [@Jose](https://forum.sunfounder.com/u/Jose)\ **Post date:** [June 19, 2024, 5:36am UTC](https://forum.sunfounder.com/t/pidog-has-no-sound-or-video/1147/17 "2024-06-19T05:36:37Z")
So i received the new robot hat…and still no sound? I re installed all modules. Im not sure what else to do?? I have got these two messages while loading the modules is this normal? I will attach two pictures. ![IMG_20240619_002548697_HDR](https://canada1.discourse-cdn.com/flex029/uploads/sunfounder/original/1X/bb9a0a2603ac85dceb8f93c77e394c07a9ec36f8.jpeg) ![IMG_20240619_002433364_HDR](https://canada1.discourse-cdn.com/flex029/uploads/sunfounder/original/1X/ed9ca999868f4d9f0e7a07fae3801743d490dd35.jpeg) ---
**Author:** ![SunFounder\_Moderator](https://avatars.discourse-cdn.com/v4/letter/s/34f0e0/32.png) [@SunFounder\_Moderator](https://forum.sunfounder.com/u/SunFounder_Moderator)\ **Post date:** [June 19, 2024, 7:00am UTC](https://forum.sunfounder.com/t/pidog-has-no-sound-or-video/1147/18 "2024-06-19T07:00:56Z")
Please reinstall all the library code, restart the pidog, and then go run the sound sample code and see if it works. Or you can reinstall the Raspberry Pi system, install all the library code again, after the library code is installed successfully, start the Raspberry Pi, and then run the sound sample code to see the result. ---
**Author:** ![Jose](https://avatars.discourse-cdn.com/v4/letter/j/e274bd/32.png) [@Jose](https://forum.sunfounder.com/u/Jose)\ **Post date:** [June 19, 2024, 10:57pm UTC](https://forum.sunfounder.com/t/pidog-has-no-sound-or-video/1147/19 "2024-06-19T22:57:15Z")
I give up. Now its another issue that has come up. …i installed the new robot hat and there was still no sound. So then i restarted completely over as suggested re installing the raspberrypi and installing the codes all over again. I got only as far as the servo adjustment and cannot get passed calibrate the Pidog. I got this error message now. I never got this before. What is this? Thanks. ![IMG_20240619_171128105](https://canada1.discourse-cdn.com/flex029/uploads/sunfounder/original/1X/87337e0be0ccf2452a1cc289a2e869887ffb12c1.jpeg) ---
**Author:** ![SunFounder\_Moderator](https://avatars.discourse-cdn.com/v4/letter/s/34f0e0/32.png) [@SunFounder\_Moderator](https://forum.sunfounder.com/u/SunFounder_Moderator)\ **Post date:** [June 21, 2024, 9:12am UTC](https://forum.sunfounder.com/t/pidog-has-no-sound-or-video/1147/20 "2024-06-21T09:12:09Z")
The issue you encountered has been resolved on our end. Please update the pidog library code: cd ~/pidog git pull sudo python3 setup.py install Then, re-install the i2samp.sh script: cd ~/pidog sudo bash i2samp.sh After rebooting the Raspberry Pi, please try running the sample code again to see if it’s working properly now. [Next page](https://forum.sunfounder.com/t/pidog-has-no-sound-or-video/1147.md?page=2)