Mic don"t work on picar x with Raspberry PI 5

I encountered an issue with a Raspberry Pi 5 where an external USB microphone was properly detected (arecord -l showed it under card 3), but no audio was being captured — recordings were silent, and arecord -V mono showed no input level activity.

Swapping the USB mic for a different model immediately resolved the problem. Audio capture now works correctly, and speech recognition integration with ChatGPT via the Sunfounder PiCar-X stack is functional. Can you help me

Here are some troubleshooting steps to help resolve the issue:

1.Try a Different USB Port
Please test the microphone on another USB port to rule out any port-specific issues.

2.Verify Software Installation
Ensure all required software packages and dependencies are installed correctly.

3.If you encounter any errors during installation, kindly share a screenshot of the error message so we can assist further.

4.Test Microphone Functionality
Run the following commands to check if the microphone is working:
rec -c 1 op.wav
sudo play op.wav
This will record a short audio clip and play it back.

If the issue persists after these steps, we’ll arrange a replacement USB microphone for you at no additional cost.

Please let us know the results of these tests, and we’ll proceed accordingly. We appreciate your patience and cooperation!