I have recently purchased the Pironman 5 Max and set it up, functionally it is ok but makes lots of noise. I didn’t think much of it at first but the noise has got gradually worse to the point that it’s by far the loudest thing in the room. I have checked that I assembled it correctly and that looks fine so I thought perhaps there was some cable routing issue. As soon as I disassembled the case the problem was clear, one of the fans was the source of the vibration, even unmounted it was vibrating strongly in my hand so it wasn’t a cabling or mounting issue. How can I arrange a replacement?
Could you please confirm whether both fans are exhibiting the same issue, or just one?
If you can identify the faulty fan(s), please contact us at service@sunfounder.com with the following information, and we will arrange to send replacement fans:
Your order number if possible
Your shipping address (including recipient name, street, city, postal code, country, and phone number)
We apologise for the inconvenience and will assist you as soon as possible.