I think I have a faulty RGB fan. The RGB works on it but the fan is not spinning. I’ve checked the connection and reinstalled them but I still have the same issue. The other fan is working perfectly.
In the end, after my brain turned on, given the rear fans only have two wires and the LEDs were working, it meant that the fans should have been turning. Upon removing the fans they would spin. So in the end, I had to place a thin spacer washer between the fan and case. They work fine now. For whatever reason, they were binding on the case.
Please provide us with the assembly diagram of your fan so that we can analyze and solve the problem.
If the direction of your RGB fan assembly is reversed, please flip the direction of the fan and reassemble it.
Reverse assembly can easily damage the fan. In fact, the fan is rotating, but due to your reverse assembly, the blades are in contact with the metal housing, and the blades are compressed and rubbed by the housing, which restricts the rotation of the blades.
If you want to assemble the fan in reverse, it is possible, but you need to use a spacer to create a small gap between the fan and the metal housing, so that the fan can work normally without external force restriction.
I believe the issue is with the fans themselves. They are mounted the right way as per the instructions and flow direction, but not enough clearance for the blades. So I removed the gauze as well and added the spacers for additional clearance, work fine now.
Can you provide us the video of the problem?
If you assemble the fan in the right direction and the fan blades don’t work properly, we will send you a replacement fan.
If the video memory is large, please upload the recorded video to onedrive, then share the video link with us and give us access to it.