New Picar-X v20 w/pi zero 2w servos and motors not working

After completing the wiring, I turned on the hat and the left wheel starting running. I ssh’d into my Picar-X and ran calibrarion.py. No matter which servo was selected (1-3), pressing “r” then w/s to rotate the servo did nothing. The same for the motors, pressing “q” or “e” didn’t affect the motors in any way.

Note: the zeroing servo instructions say “Robot HAT is version V44” that " you can skip this step and simply press the Zero button". So I did skip this with the expectation that once I turn the hat on, I’d press the “Zero” button to zero the servos.

Note: pressing the “Zero” button after turning on the Picar-X appears to have no effect.

I then adjusted the offsets to zeros and the motor to ones and saved the calibration. That resulted in the left wheel no longer running.

Unfortunately, re-running calibration.py still doesn’t enable changing servor orientation or wheel direction.

Running 1.move.py has no effect. When I run 1.move.py, nothing happens and after 10-15 seconds, the scripts completes without any output.

What trouble shooting steps should I follow?

Please take pictures or video of the wiring and operation of the robothat PCB so we can confirm the problem.