Picrawler battery holder missing

My Picrawler instructions say to buy batteries and a charger but no battery holder for them is included. Instead I have a hard wired batteries for which I do not see recharging instructions., I am confused. Which am I supposed to have and how do I charge the ones it came with?

We suggest that you show us the issue.
Is the battery box the one we provided?
Please also provide the specifications for the batteries and charger you purchased.

No battery box is provided or listed in the parts list. How am I supposed to use the 2 18650 rechargeable batteries the Component List and Assembly instructions say are required? Additionally, one CAN charge the batteries through the robot hat which those instructions say you cannot.

https://docs.sunfounder.com/projects/pi-crawler/en/latest/list_and_assembly.htmlannot.

Please provide us with product pictures to see which version of Picrawler you have purchased.

I have the picrawler 3. Clearly the documentation I referenced is for a different model for which a battery holder is provided and one has to purchase their own batteries.

We recommend that you provide us with product images for reference.
Currently, we have two versions of the Picrawler. The old version will no longer be produced or sold. Our upgraded version of the Picrawler comes with a battery included, so no need to purchase a battery separately.
If you are missing any parts, please mark them on the assembly page and provide us with pictures.