Pixcar Unresponsive to Joystick Controls Despite Successful Connection

Hello, I want to start by saying I am a total beginner to all of this and I’m sure I’m missing something very, very obvious but here is my (initial) issue:

I’m experiencing issues with my Pixcar’s joystick control. I’ve successfully connected the car to my phone and the EzBlock Studio app. The calibration test moves the wheels and camera, and the green light on the car flashes to indicate it’s receiving a signal. I’ve saved a joystick configuration and can press the play button, which then turns into a pause button on the joystick screen. However, when I try to use the joystick controls, the car doesn’t respond or move. I’ve tried restarting both the app and the car, but the issue persists. The connection seems stable, but I can’t get the car to move forward or in any direction using the joystick. Are there any specific troubleshooting steps or settings I should check to resolve this? Any assistance would be greatly appreciated. Apologies if this is a very basic Q.

Please follow the tutorial link to connect the product:
https://docs.sunfounder.com/projects/ezblock3/en/latest/quick_guide_3.2/connect_product_ezblock.html#connect-product-ezblock-latest
Please follow the tutorial link to open and run the example:
https://docs.sunfounder.com/projects/ezblock3/en/latest/quick_guide_3.2/open_run.html
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