Ordering the Pironman 5

ALL I want too know is how, & why ordering the Pironman 5 takes ALMOST 2 weeks just for them to create a flipping label.
I mean, am I the ONLY one getting this treatment or what very first time buying,& building ANYTHING related too singleboard builds such as Rasberry Pi’s & so on. I just dont understand I have been building high end PC’s for 15 plus years.
Never EVER have I experienced such lack luster care for ones customer’s. I can honestly say I WILL NEVER BE ORDERING A DAMN THING from Sunfounder EVER again. I mean for focks sake we are living in 2024 it SHOULD NEVER TAKE ALMOST A FLIPPING MONTH TO RECIEVE an item, no matter where you are located. I mean am I outta line here or what?!

Please note that international shipping may take a bit longer than domestic orders, especially after the Mid-Autumn Festival, as logistics companies are currently handling a high volume of packages.
We appreciate your understanding and patience during this process.

HONESTLY, I get that. But you really should have had a banner up stating you guys were still taking orders but they would be delayed, in a way I feel like this is an extremely disingenuous way too perform business. Simply due too the fact of experiencing this type of treatment as “The Customer.” Was EXTREMELY unsettling, I mean it took almost 4 days just to reply to me with my very first question. Which the awnser is & was the exact same thing you have writen here, so this was a very disappointing reply but NOT surprising, HONESTLY AS A CUSTOMER ALL I WANT IS TRANSPARENCY, TRULY IS THAT TOO MUCH TO reuquest?

This was a build for a clent of mine. I mean, I quoted my client for a month & it should be completed. But now I dont even know what to tell them. Also one more thing your guys website Sunfounder literally doesnt clarify the shipping time or estimated quote for time of delivery I mean frankly I guess its MY fault for trusting a conglomerate such as yourselves to be prompt about their business. Completely my bad…apparently…

:frowning:

Thank you for your understanding and for bringing your concerns to our attention. Typically, we are able to ship orders the next day, with weekend and holiday orders shipped on the following workday. However, during busy holiday periods, there may be a delay of one or two days. Once your package clears customs smoothly, the estimated delivery time is generally between 7 to 14 working days.
We appreciate your feedback, and we will ensure to include holiday notices on our website banners in the future to keep our customers informed.