Where is my order?

Hi,

6 days ago i ordered something from the Netherlands but its not even entered the country yet..

I wonder when i can expect it if i can expect it at all cos its at the “NLHAG / Despatched to overseas” for 2 days straight now..

This is my order: #1000021737

Thank you.

Not sure if this is the problem but most of China are now on new years vacation from 13th until 23rd

Again?! They always on holidays or vacation, might move to China lol.

quick reply.. I already got it and i am NOT happy at all..

It doesn’t even fit in the case man, i asked you if its compatible but its not at all.. The holes are not big enough and there is no copper spacer included with the board which makes it impossible to screw the SSD down, and no these screws are NOT in the package of the Pironman 5 max the one i have.. Now i also have an annoying deep humming trough the USB which makes USB audio impossible..

Never again this company…

The part you ordered is for the Pironman.NVMe Pip for Pironman 5 Please contact service@sunfounder to get the part for the Pironman Max.

what are you talking about man?! Is this even a human replying?! I asked you about this and you said its compatible but its not.. So you misled me an gave false information.

The module you purchased is specifically designed for the Pironman 5 (standard), not the Pironman 5 Max. The product page for the module you ordered clearly states it is for “Pironman 5” and the title does not indicate compatibility with the Max model. You can see this here: NVMe Pip for Pironman 5

We understand that this distinction was not clear to you, and for that, we apologize. To resolve this, please contact our service team directly at service@sunfounder.com. They will assist you in arranging the correct part for your Pironman 5 Max

This is not a mistake of me, i can indeed read what you said but as stated before, i asked you if it was also compatible with the 5 max and you said yes..

I made it work anyway tho but its not perfect. There is no single nvme board for my max.. This is only for the Pironman 5 non max.

To resolve this, please contact our service team directly at service@sunfounder.com. They will assist you in arranging the correct part for your Pironman 5 Max