So I have the GalaxyRVR, I am trying to reset it currently because I wrote code in Arduino and I want to now switch over to using the Mammoth coding app. I have successfully reset the ESP-32 Cam already.
I downloaded the firmware file and launched the firmware update. When it opens however, no ports appear. The GalaxyRVR is plugged in using the USB A to USB B and upload is switched ON. My computer is recognizing the port as being there in device manager and it still even pops up in Arduino as a port. Wondering what steps I can take to try to troubleshoot this.

Since both Device Manager and the Arduino IDE can detect the port, it indicates that the USB cable and driver are working correctly. The issue is most likely that the update script is not reading the Windows COM port list properly.
Could you please try the following:
Close the Arduino IDE and any serial monitor windows that may be using the port.
Re-run the firmware update script and check if the port now appears.
If the issue persists, you can also upload the firmware manually using the Arduino IDE:
Download the GalaxyRVR code from our GitHub repository:
https://github.com/sunfounder/galaxy-rvr/archive/refs/heads/main.zip
Open the galaxy-rvr/galaxy-rvr.ino file in the Arduino IDE.
Before uploading, make sure you have installed the following required libraries:
ArduinoJson
SoftPWM
SunFounder AI Camera Library
Select the correct board (Arduino UNO R3) and port, then upload the sketch.
This should achieve the same result as the firmware update tool.
That worked perfectly, thank you so much!