UPS Not Providing Enough Power

Hi.
I use the Sunfounder UPS on my PI 4 to run Openhab. My system reports: Your Pi’s power supply or cable is not good enough to supply power without an under-voltage event occurring.

I plugged directly into my 120 volt power supply to correct the issue. My question is do I need new 18650 batteries to solve this. Does anyone know?

Thanks
Oakguy

Please provide the Pipower version picture to us.
What specification power supply you are using, the low voltage encountered in the case of insufficient tips, it is recommended that the problem video provided to us.
We suggest you use the official power supply of Raspberry Pi.