Good Day, I have been in contact with [service@sunfounder.com] however no longer seem to be getting any response. I have numerous power supplies one of which works but gives the insufficient power warning and cannot connect to anything external, if I use an original pi 5 power supply the unit doesn’t even start, I’ve taken it apart and the pi board is working properly. How can I resolve this iss?
I apologize, I’ll investigate why your email wasn’t answered in a timely manner. In the meantime, I’ll submit the issue with this post to tech and get you a tech reply later.
A customer service agent will contact you via your previous email, so keep an eye on your inbox.