Purchased the Pironman 5 recently. Build went without a hitch. Unfortunately when i use an official raspberry pi 5 power supply the unit receives no power and wont post. Tried my samsung phone charger and the unit functions correctly albeit with warnings of usb ports not receiving enough power etc. Have tried multiple brand new official raspberry pi 5 power supplies to no avail. Have had those power supplies tested and they work correctly. At a loss as to what this could be?
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D you mean you are using the official 5.1V 5A power supply for the Raspberry Pi, but it is unable to power the Pironman5 properly. However, you are able to power the Pironman5 normally using a mobile phone charger, although it appears to be experiencing insufficient power supply?
1.Please test connecting both the positive and negative terminals of the Raspberry Pi official power supply connector to see if you can properly power the Pironman5.
2.Try connecting the PI5 directly to the Raspberry Pi power supply to see if it can power it normally.
3.We recommend that you provide a problem video for us, as that would help us analyze and resolve the issue.
If the video file is too large, you can upload it to OneDrive and share the video link with us, granting us access to view it.
Yes that is the exact problem. Have had the offical raspberry pi 5 power supply tested and it is functioning correctly. Powers and charges other devices fine. Have tried 3 official pi5 power supplies and none have worked. How do I go about disassembly of the pironman 5 as there are rivets and the oled screen is affixed to case?
Iām thinking this is a problem with the daughter board connected to the pi5?
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So disassemble the Pironman5, and provide separate voltage to power the PI5, to see if it can work normally. The purpose is to verify if the USB HDMI adapter is causing the issue.
For the disassembly of the rivets, please refer to our video.
Hi! I have this exact same problem.
The Raspberry 5 with Pironman 5 powers up (with insufficient Power / limited capability notification in Raspberry Pi OS) with other usb power supplies but with official Raspberry Pi (5.1V 5A 27W) power supply the machine does not even boot / post just nothing. I also tried other UBS power supply with 65W capacity and the result is the same than with the official power supply.
Please disassemble the Pironman5 and power the PI5 alone with the official Raspberry Pi power supply to see if it works. The purpose of this is to verify whether is the USB HDMI adapter issue.
After disassembling the Pironman5 is powered by the official Raspberry Pi PSU. So appears there is indeed an issue with the USB HDMI adapter. Could I please be sent a replacement unit? Thanks
edit. have contacted via email
There are compatibility issues with the official Raspberry Pi power supply. We will send a USB to HDMI adapter to see if that resolves the issue.Please contact at service@sunfounder.com
Hi !
i have also a problem with the Pironman 5 power supply.
After booting the known message appear. According your recommendation
i disassembled the Pironman 5 and tried it again. works normally.
Additional, i have a problem with the ssd nvme. The name ssd is not recognized. Tried with differs name ssd. E.g WD Black SN 850 .Power indication illuminated on NVMe PIP.
I found during troubleshooting a possible short circuit. see pic. It is a possible reason?
Hello,
today, I removed the Pi 5 USB HDMI Adapter and installed the NVMe PIP. see pic.
Now the SSD is recognized and there is no error warning regarding the power supply.
Sorry From your case it seems to be a pcb problem of power supply + hdmi, we suggest you contact our after-sales email service@sunfounder.com, then a colleague will send you a replacement pcb board, but recently we are on Chinese New Year holiday, need to start working after Feb 4.
Hi,
after receiving of the part, new assembled. Now everything works fine.
Incl. SanDisk SSD Plus NVMe - 250GB
SKU: SDSSDA3N-250G-G26
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