No sound output from the speaker on the Robot HAT

Hello,



I recently assembled the PiDog kit, but the speaker has never produced any sound from the beginning.

Following other posts in this forum, I tried playing some sample audio files multiple times. I also installed mplayer and attempted to play the samples with it. Unfortunately, there was still no sound output.

To further investigate, I tried to check the speaker connection on the Robot HAT. However, I accidentally damaged the connector while attempting to unplug it (see attached image).

I then tested the speaker alone by connecting it to another audio source, and it worked — sound was produced.

Next, I soldered the speaker wires directly to the board (without using the connector) and tried playing the sample audio again, but still, no sound came out.

I would appreciate any advice or help. Thank you in advance.

We will send a replacement robot for you. Please contact our support team at service@sunfounder.com.

Important Notes:

When connecting/disconnecting cables, please handle them gently to avoid damaging the port.
Run the following commands to reinstall i2samp.sh:

cd ~/pidog
sudo bash i2samp.sh