Pironman 5 max dual nvme not detecting nvme!

General
1

have facing issue with pironman 5 max dual nvme drive any one of you have encountered this issue first i thgought i might be problem with 27w official rpi powersupply changed it 45 watts but still dirves not getting detected at all! sunfounder promptly sent a fresh dual drive even that doesnt work out on any drive i am stuck buying this product have attched log if any one of you can assist would be of great help i have 2 piron man cases and all are with crucial p3 plus 1 tb and they work perfect same nvme which is not detected in max works on normal case!

abhi@raspberrypi:~ $ lspci
dmesg | grep -i nvme
0001:00:00.0 PCI bridge: Broadcom Inc. and subsidiaries BCM2712 PCIe Bridge (rev 21)
0001:01:00.0 PCI bridge: ASMedia Technology Inc. ASM1182e 2-Port PCIe x1 Gen2 Packet Switch
0001:02:03.0 PCI bridge: ASMedia Technology Inc. ASM1182e 2-Port PCIe x1 Gen2 Packet Switch
0001:02:07.0 PCI bridge: ASMedia Technology Inc. ASM1182e 2-Port PCIe x1 Gen2 Packet Switch
0002:00:00.0 PCI bridge: Broadcom Inc. and subsidiaries BCM2712 PCIe Bridge (rev 21)
0002:01:00.0 Ethernet controller: Raspberry Pi Ltd RP1 PCIe 2.0 South Bridge
[ 0.000000] Kernel command line: reboot=w coherent_pool=1M 8250.nr_uarts=1 pci=pcie_bus_safe cgroup_disable=memory numa_policy=interleave nvme.max_host_mem_size_mb=0 numa=fake=8 system_heap.max_order=0 iommu_dma_numa_policy=interleave smsc95xx.macaddr=D8:3A:DD:C0:B7:A7 vc_mem.mem_base=0x3fc00000 vc_mem.mem_size=0x40000000 console=ttyAMA10,115200 console=tty1 root=PARTUUID=dad5fb49-02 rootfstype=ext4 fsck.repair=yes rootwait quiet splash plymouth.ignore-serial-consoles cfg80211.ieee80211_regdom=IN
abhi@raspberrypi:~ $

2 tvb connected via usb works but does not works on nvme drive
abhi@raspberrypi:~ $ lsblk
NAME MAJ:MIN RM SIZE RO TYPE MOUNTPOINTS
loop0 7:0 0 2G 0 loop
sda 8:0 0 1.8T 0 disk
├─sda1 8:1 0 200M 0 part
└─sda2 8:2 0 1.8T 0 part
mmcblk0 179:0 0 58.2G 0 disk
├─mmcblk0p1 179:1 0 512M 0 part /boot/firmware
└─mmcblk0p2 179:2 0 57.7G 0 part /
zram0 254:0 0 2G 0 disk [SWAP]
abhi@raspberrypi:~ $

abhi@raspberrypi:~ $ lsblk -o NAME,MODEL,TRAN,SIZE,MOUNTPOINT
NAME MODEL TRAN SIZE MOUNTPOINT
loop0 2G
sda CT2000P3PSSD8 usb 1.8T
├─sda1 200M
└─sda2 1.8T
mmcblk0 mmc 58.2G
├─mmcblk0p1 mmc 512M /boot/firmware
└─mmcblk0p2 mmc 57.7G /
zram0 2G [SWAP]

2

We have shipped you a replacement NVMe PIP module that has been tested and verified.

Please replace the current FPC cable you are using and check if the SSD is recognized normally.

We need to confirm if your FPC cable is connected correctly. We suggest providing clear photos of the wiring for us to review.

After installing the system on the SSD, please connect it to the NVMe PIP module, then remove the SD card and start the chassis to see if the system boots from the SSD.

You can also try replacing the FPC cable of the max chassis with the FPC cable from the pironman5 chassis, and check how the recognition and functionality work.