Pironman 5 seriously sensitive to static electricity. Any ideas?

General
1

My Pironman 5 works fine unless you touch the case and any level of static shock takes place, whether you feel it or not. The activity light turns red and the entire Pi locks up. Have to unplug it and re-plug it to get it back. Any thoughts on how to ground this puppy so it won’t do this? It’s plugged into a Canakit 45W power supply that is connected to a grounded surge protector strip. Thanks for any ideas anyone might have.

And why does this happen in the first place? Makes it very difficult to use.

Thanks!

2

I can confirm that this is an issue. Just had my RPI5/Pironman5 do exactly this. The static shock was sizeable. The LED/light pipe turned orange and only a forced shutdown would fix it (press the button for 10+ seconds, LED goes to red, the you can reboot.).

It did come straight back up, but this needs looking into and a fix found.

3

We are testing this, you can try connecting the GND pin to the pironman5 case using a Dupont cable.