Not getting any video on either port. Any advice is greatly appreciated. Tried multiple cables.
You might try working backward in the assembly (disassembly) instructions to step 5 where you are attaching the USB HDMI Adapter card. Remove and attach the card a couple of times to make certain the micro-HDMI plugs are fully inserted in their respective sockets. They are a bit tight on first use and might not be completely attached.
MBlomquist is correct.
I recommend that you repeatedly unplug and reconnect the USB-HDMI adapter to ensure that all connections are secure. After that, please verify if the HDMI output is functioning properly.
If after repeated checks the HDMI output still does not work, we will arrange for a replacement USB-HDMI adapter to be sent to you.
Thank you to you and MBlomquist. I got it working by trying a third cable on a different monitor. Which did work. Thank you again for all the help. Consider this