FYI to anyone still watching this thread, i have just received an email that V14 of the extender board is about to ship. hopefully, i don’t break anything during the disassembly/reassembly.
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I recently received another one a few days ago, and I believe it’s version 12. Please find the attachment for reference. I haven’t tried it yet. Will version 14 be sent to everyone in this thread?
Thank you,
Trung.
I can confirm that V12 will work with SanDisk SD cards, it definitely doesn’t work with Lexar and Samsung!
Another victim of the faulty SD extender. It’s a v12 and the Canakit Pi5 I started out with came with a Samsung card. Card works without the extender. For now I just reassembled everything without the extender. Works well otherwise. Immediately dropped my CPU temps from the 50’s down to the 30’s
I emailed support. How long does it take to get a new extender shipped out and is there a version known to work with Samsung cards?
We have currently identified the issue with the SD card expansion board. The existing SD card expansion board is not compatible with most high-capacity high-speed storage cards, and we have fixed this issue. Please contact us at service@sunfounder.com to get the V14 version of the SD expansion board.
Hello there,
I faced the same issue while attempting to boot—the system consistently dropped to the I/O error prompt. I reseated the SD extender multiple times, but the problem persisted. When I removed the extender and plugged the SD card directly into the board, it worked perfectly.
I have also followed all your recommended troubleshooting steps, but none resolved the problem. I’m attaching a picture of the board I have for your reference. Could you please provide a replacement for this defective part? I’ve already sent also an email to service@sunfounder.com with this same information and, in addition, the error details and the invoice of my purchase.
You’ve got V11 of the board. Apparently issues have been resolved in V14. You did the best possible thing by asking for a replacement. Sunfounder isn’t based out of NA (I am pretty sure), so might be a bit before the mod is awake and replying.
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Please contact us to get a replacement for the V14 version at service@sunfounder.com.
If it resolves your issues, please share your experience here.